Support That Feels Like Family Not Just a Service
Compassionate, reliable NDIS support helping individuals live independently, confidently, and meaningfully across South West Sydney.
Built on compassion. Driven by your goals.
Caring Connections Disability Solutions is a family-owned NDIS provider built on trust, compassion, and real-life understanding.
Founded by Sione and Sharona Katoa, our mission is simple — to support individuals with disability to live independent, fulfilling lives while feeling genuinely cared for.
We’re not just a service provider.
We’re a team that builds relationships, supports growth, and becomes part of your journey.
Genuine Relationships
We build real connections — with participants, families, and the community.
Person-Centred Always
Your goals, your voice, your plan. We follow your lead.
Safe & Professional
Fully insured, NDIS registered, and committed to best-practice standards.
Culturally Responsive
We respect and celebrate the diversity of the people we support.
Meet Our Team
Dedicated professionals committed to providing exceptional care and support.
Sione Katoa
Sione helps keep things running smoothly behind the scenes, assisting with rosters, urgent matters, and day-to-day operational support.
Sharona Katoa
Sharona is the heart behind Caring Connections, leading the team with passion, lived experience, and a strong commitment to quality care and meaningful support.
Madeline Johnstone
Madeline is a key point of contact for clients and families, supporting onboarding, staff coordination, and ensuring participants receive the highest standard of care.
Breanne Ward
Bree is the friendly first point of contact for general enquiries and provides important admin support to keep the office organised and responsive.
Our Support Services
Flexible, person-centred support designed around your goals, lifestyle, and needs.
Transport to Appointments and Activities
Safe and reliable transport to medical appointments, programs, and social activities—ensuring participants never miss what matters.
Assistance with Daily Personal Activities
Support with everyday tasks such as personal care, hygiene, dressing, and routine activities—helping participants live more independently and confidently.
Community Access & Social Participation
We help participants stay active and connected by supporting outings, social events, and community engagement tailored to their interests.
School Holiday Programs
Engaging and fun holiday programs designed to keep children active, social, and supported in a safe and structured environment.
Saturday Teen & Kids Group Access to the community
Small group access to the community that encourage friendships, build confidence, and create enjoyable social experiences for kids and teens.
Lawn & Garden Maintenance
Practical support to maintain a clean, safe, and comfortable outdoor space, including lawn care and general garden upkeep.
Hoarding & Household Support
Respectful and non-judgmental assistance with home organisation, cleaning, and creating a safer living environment.
High-Complexity Supports
Specialised care for participants with higher needs, including personal care and medication assistance, delivered by experienced staff.
Not sure which service suits you? We’d love to have a chat.
Why Families Trust Caring Connections
There are many NDIS providers. What makes Caring Connections different is our deep commitment to genuinely knowing each person we support — and never treating support as just a service.
Family-run, values-driven care
Before we provide any support, we lead with strong family values ensuring every interaction is built on trust, compassion, and genuine care.
Consistent and reliable support workers
We prioritise consistency, matching you with dependable support workers who understand your routine and build lasting, trusted relationships.We match you with the right team and keep them consistent because trust is built through familiarity, not constant change.
Personalised, goal-focused support plans
Every plan is tailored around you your goals, preferences, and lifestyle so support feels meaningful, empowering, and truly effective.
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Smaller group programs for better engagement
Our small group settings create a more comfortable space where participants can connect, engage, and grow with confidence.
Strong communication with families & coordinators
We stay closely connected with families and coordinators, ensuring clear communication and support that evolves with your needs.
Experienced in high-complexity support
Our experienced team delivers specialised care with confidence, ensuring participants with higher needs receive safe, consistent, and respectful support.
98%
Participant satisfaction in our most recent survey
24hr
Response time for all new enquiries and referrals
100%
NDIS Practice Standards compliant — every year
Moments of care, connection, and community
A glimpse into the safe, supportive, and meaningful environments we create.
Not sure how the NDIS works? We'll guide you.
Navigating the NDIS can feel overwhelming. Our team is here to make it simple — from your first enquiry to your ongoing support plan.
How to Access NDIS Support
The NDIS (National Disability Insurance Scheme) provides funding to Australians with a permanent and significant disability. Once you have an approved NDIS plan, you can choose Caring Connections as your provider.
Ready to get started?
Whether you're a new NDIS participant, a family member, or a support coordinator — we make it easy to connect with the right support.
Words from the people who matter most
Real experiences from participants, families, and support coordinators.
Take the first step today
Whether you’re new to the NDIS or looking for a better provider — we’re here and we’d love to talk.
We're Hiring Support Workers
Make a meaningful difference in the lives of NDIS participants. Join our caring and supportive team today.
Be Part of Our Team
At Caring Connections Disability Solutions, we are committed to providing compassionate, reliable, and person centred support. We're looking for dedicated support workers who are passionate about helping others live with confidence, independence, and dignity.
Minimum Requirements
Before applying, please ensure you meet the following essential criteria. These are non-negotiable for all support worker positions.
Top-Tier Qualifications
Submit a Referral
Are you a support coordinator, health professional, or case manager? Submit a referral below and our team will be in touch within 24 hours to discuss how we can support your participant.
Support Coordinators
Occupational Therapists
Case Managers
Allied Health
Hospitals
GPs & Specialists
📧 Prefer to email?
Send referral documents to Admin@caringcds.com.au
Referral Form
🔒 All referral information is kept confidential and handled with care.
We'd love to hear from you
Whether you’re ready to start or just have a few questions — reach out. There’s no obligation, and our team is genuinely happy to help.
Call Us
0417 582 104
Madeline
0439 217 163
Address
Suite 208 351 Oran Park Drive Oran Park N.S.W 2570, Oran Park, NSW, Australia, 2567
Email Us
info@caringcds.com.au
facebook.com/CaringConnections
Office Hours
9am-5pm Monday to Friday
Appointments made available upon request outside hours.
